Research Associate, Customer Insights - Remote

ICF

Reston, VA, United States
Base: $67,355.00 - $114,503.00; bonus/equity: not ...
Fully remote
Qualitative and quantitative customer research
Survey research software experience
Data analysis software experience
Support a range of social and behavioral science projects for energy utility clients, applying both research expertise and project management skills

Job Summary

  • Support a range of social and behavioral science projects for energy utility clients, applying both research expertise and project management skills.
  • Work closely with the team’s customer insights and behavioral science experts as well as other researchers to conduct best-in-class qualitative and quantitative customer research.
  • ICF offers a flexible workplace, investment in the community, and investment in employees through tuition reimbursement, professional development, and 401k matching.

Matching Summary

Support a range of social and behavioral science projects for energy utility clients, applying both research expertise and project management skills.

Salary

Base: $67,355.00 - $114,503.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Qualitative and quantitative customer research
  • Survey research software experience
  • Data analysis software experience
  • Project management skills
  • MS Office Applications proficiency

Nice-to-have

  • Organization and flexibility
  • Stakeholder collaboration and outreach
  • In-depth behavioral science knowledge
  • Data visualization experience
  • Strong presentation skills

Key Requirements

  • Bachelor’s degree in social or behavioral sciences
  • 3+ years customer insights research experience
  • 3+ years project management experience
  • Experience in survey research software
  • Experience in data analysis software
  • Proficient with MS Office Applications

Work Rights

Must pass background check and drug screening

Tailored Resume

Cover Letter