Senior Technical Writer

Salesforce UK

5-10 years technical content experience
Structured authoring dita/xml knowledge
Git and markdown familiarity
The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences

Job Summary

  • The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences.
  • Candidates will work within evolving content systems transitioning from traditional structured authoring to a modern docs-as-code approach using Git and Markdown.
  • The position requires leveraging AI tools to accelerate content creation and design content optimized for AI-driven search, assistants, and automation.

Matching Summary

The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences.

Skills & Requirements

Must-have

  • 5-10 years technical content experience
  • Structured authoring DITA/XML knowledge
  • Git and Markdown familiarity
  • Agile development environment experience
  • Cross-functional collaboration skills

Nice-to-have

  • Experience with AI-assisted content workflows
  • Ability to read and understand code
  • Salesforce product or CRM platform knowledge
  • HTML/CSS or modern UI framework familiarity
  • Designing content for embedded help systems

Key Requirements

  • 5-10 years of technical writing experience
  • Proven ability to design end-to-end user journeys
  • Strong writing skills for complex concepts

Work Rights

Not specified

Tailored Resume

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