Premium Service Supervisor - Rbc Amphitheater

Legends Global

Toronto, Canada
Base: $24 ph; bonus/equity: not specified; benefit...
Managing premium service staff
Guest and employee relations
Adhering to health and safety policies
Directly manage Premium Service staff while having direct interactions with Guests

Job Summary

  • Directly manage Premium Service staff while having direct interactions with Guests.
  • Ensure food and beverage services meet or exceed Guests' and Clients' expectations and employees adhere to health and safety policies.
  • Assist with handling guest and/or employee relations, including complaints, disagreements, and alcohol violations.

Matching Summary

Directly manage Premium Service staff while having direct interactions with Guests.

Salary

Base: $24 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • managing premium service staff
  • guest and employee relations
  • adhering to health and safety policies
  • handling guest complaints
  • working past midnight

Nice-to-have

  • positive and proactive attitude
  • adapt to change quickly
  • personable and self-motivated

Key Requirements

  • Previous supervising experience in hospitality
  • Knowledge of POS systems
  • Valid Smart Serve
  • Available for days, evenings, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter