Customer Service Representative – Insurance Claims & Benefits Support

Insurance Administrative Solutions

Clearwater, Florida, US
Hybrid
Handle customer calls professionally
Interpret contract benefits accurately
Document all interactions thoroughly
Interpret contract benefits accurately to policyholder, agents, and providers

Job Summary

  • Interpret contract benefits accurately to policyholder, agents, and providers.
  • Document (written/on-line) all calls while in progress.
  • This role will begin as fully onsite to support learning and team integration.

Matching Summary

Interpret contract benefits accurately to policyholder, agents, and providers.

Skills & Requirements

Must-have

  • Handle customer calls professionally
  • Interpret contract benefits accurately
  • Document all interactions thoroughly
  • Communicate with policyholders and providers

Nice-to-have

  • Adapt to different people and tasks
  • Positive and professional approach
  • Maximize team efficiency

Key Requirements

  • High school diploma or GED
  • 0-2 years customer support experience
  • Familiarity with Microsoft Office products
  • Insurance background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter