Parking And Transportation Customer Service Representative

Florida Atlantic University

Boca Raton, FL, US
Base: $42,000.00 py; bonus/equity: not specified; ...
Fully remote
High school diploma required
5 years related work experience
Ms office suite proficiency
This position provides first-line customer service to students, faculty, staff, and visitors regarding general parking and transportation matters

Job Summary

  • This position provides first-line customer service to students, faculty, staff, and visitors regarding general parking and transportation matters.
  • The role involves resolving customer complaints in a high-volume, fast-paced environment while maintaining vigilance for potential security issues.
  • FAU offers excellent benefits including medical, dental, vision, state retirement options, and paid community engagement volunteer service days.

Matching Summary

This position provides first-line customer service to students, faculty, staff, and visitors regarding general parking and transportation matters.

Salary

Base: $42,000.00 per year; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Retirement, PSLF program

Skills & Requirements

Must-have

  • High School diploma required
  • 5 years related work experience
  • MS Office Suite proficiency
  • Customer service experience
  • Volatile environment handling

Nice-to-have

  • Remote customer service capability
  • Strong problem resolution skills
  • Security awareness vigilance

Key Requirements

  • High School diploma
  • 5 years of direct work experience
  • Official sealed transcripts
  • Pass pre-employment screenings

Work Rights

Not specified

Tailored Resume

Cover Letter