Conseiller Client (f/h) - Service Client - Dakar - Français & Anglais

Concentrix

Dakar, Senegal
Attractive variable compensation; compyny health i...
Perfect command of written french
Perfect command of spoken english
Excellent communication skills
The primary role involves acting as the main contact for customers to resolve issues and provide information through inbound calls, emails, and social media

Job Summary

  • The primary role involves acting as the main contact for customers to resolve issues and provide information through inbound calls, emails, and social media.
  • Concentrix offers attractive variable compensation, company health insurance, complimentary meals, and access to on-site amenities like a gym and meditation space.
  • Candidates must demonstrate perfect fluency in both French and English, passing a dedicated language test during the recruitment process.

Matching Summary

Match Score: 85

The primary role involves acting as the main contact for customers to resolve issues and provide information through inbound calls, emails, and social media.

Salary

Attractive variable compensation; Company health insurance included; Complimentary meals provided

Skills & Requirements

Must-have

  • Perfect command of written French
  • Perfect command of spoken English
  • Excellent communication skills
  • Proficient in digital tools

Nice-to-have

  • Organized and autonomous attitude
  • Positive attitude towards customers
  • Natural curiosity for new technologies
  • Experience with social media interactions

Key Requirements

  • Fluency in French and English required
  • Digital tool proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter