Execute support strategy and manage a team for Returns & Claims on Ingram Micro Xvantage Platform, ensuring operational excellence, consistent customer experience, and strong financial performance
Job Summary
Execute support strategy and manage a team for Returns & Claims on Ingram Micro Xvantage Platform, ensuring operational excellence, consistent customer experience, and strong financial performance.
Define and execute an AI first roadmap for Returns & Claims, working towards adoption of AI copilots for agents and agentic workflows for triage, diagnostics, and adjudication.
Lead and grow your team, fostering a culture of accountability, transparency, continuous improvement, and innovation while owning workforce planning, hiring, coaching, and performance management.
Matching Summary
Execute support strategy and manage a team for Returns & Claims on Ingram Micro Xvantage Platform, ensuring operational excellence, consistent customer experience, and strong financial performance.
Salary
Base: USD $78,000.00 - $124,800.00 per year; Bonus/Equity: Annual bonus or sales incentives and long-term incentives; Benefits: Healthcare benefits, paid time off, parental leave, 401(k) plan and company match, disability coverage, life insurance, wellbeing benefits