Pyy offered dependent on knowledge, skills, + expe...
Hybrid
Collateral-based collections experience
Customer service experience
Negotiate payment resolutions
Analyze borrowers’ financial performance and negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment
Job Summary
Analyze borrowers’ financial performance and negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.
Provide customer service to both current and delinquent customers on an ongoing basis.
We offer a great workplace environment that fosters a culture of openness, support and camaraderie.
Matching Summary
Analyze borrowers’ financial performance and negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.
Salary
Pay offered dependent on knowledge, skills, and experience; Benefits include 401k company contribution with company match up to 6 % as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
Skills & Requirements
Must-have
Collateral-based collections experience
Customer service experience
Negotiate payment resolutions
Microsoft Office proficiency
Analyze financial performance
Nice-to-have
Problem solving and analysis
Relationship building
Basic accounting skills
Bankruptcy law knowledge
Key Requirements
1-2 years experience or 4 years experience in lieu of a degree
1 year collateral-based collections experience
1 year customer service experience
Legally authorized to work permanently in the country of posting