Job Summary

• The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
• This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
• VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Key Requirements

• High School Degree or GED
• Experience in high-volume service industry preferred
• Excellent verbal, written, interpersonal communication
• Detail-oriented and team player
• Flexible/adaptable nature
• Ability to interact with physicians, patients, staff
• Bilingual language skills required or preferred

Work Rights