Customer Experience Specialist (order Management) (m/f/d)

DSM Group Business Services BV

On-site
Solid foundation in supply chain or logistics
Proficient in sap sd, dashboards, excel, powerpoint
Skilled in crisis management and root cause analysis
The role involves managing daily customer order activities to ensure data accuracy and exceptional consumer experiences

Job Summary

  • The role involves managing daily customer order activities to ensure data accuracy and exceptional consumer experiences.
  • Candidates will foster strong customer relationships and resolve issues independently using support tools while escalating when necessary.
  • The company offers unique career paths across health, nutrition, and beauty with a culture that lifts employees up through collaborative teams.

Matching Summary

The role involves managing daily customer order activities to ensure data accuracy and exceptional consumer experiences.

Skills & Requirements

Must-have

  • Solid foundation in supply chain or logistics
  • Proficient in SAP SD, dashboards, Excel, PowerPoint
  • Skilled in crisis management and root cause analysis

Nice-to-have

  • Proactive customer-centric approach
  • Strong ownership mindset with end-to-end execution
  • Experience leading assigned initiatives as Key User

Key Requirements

  • Relevant education in supply chain or logistics
  • English language proficiency for application submission

Work Rights

Not specified

Tailored Resume

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