Base: $35.64ph; bonus/equity: not specified; benef...
Hybrid
Coordinate hr operations workflow
Resolve complex hr issues
Apply hr policies and procedures
Yale University is seeking a Lead HR Operations Specialist to coordinate HR workflows, resolve complex issues, and ensure accurate data management. The position emphasizes strong communication skills and HR systems expertise, with a focus on training and team support
Job Summary
The Lead HR Operations Specialist is responsible for coordinating workflow, setting priorities, and ensuring work is completed accurately and on time, while serving as a primary escalation point for complex issues.
The role partners closely with HR colleagues, business offices, and vendors to resolve issues, provide guidance, and maintain consistent application of policies and processes.
In addition, the position plays a key role in training staff, maintaining documentation, and identifying opportunities to improve service delivery and operational effectiveness.
Matching Summary
Match Score: 85
Yale University is seeking a Lead HR Operations Specialist to coordinate HR workflows, resolve complex issues, and ensure accurate data management. The position emphasizes strong communication skills and HR systems expertise, with a focus on training and team support.
Salary
Base: $35.64/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Coordinate HR operations workflow
Resolve complex HR issues
Apply HR policies and procedures
Train and support team members
Maintain process documentation
Ensure data accuracy and quality
Nice-to-have
Partner with HR, Payroll, and vendors
Participate in system updates and projects
Key Requirements
Two years of related work experience
Bachelor's Degree in a related field
Experience with HR systems (e.g., Workday)
Experience with case management systems (e.g., Salesforce)