Usc Service Delivery Practice – Bogotá Site Leader

Marsh & McLennan Companies Inc

Bogotá, Colombia
Not specified; not specified; benefits + rewards m...
Hybrid
Lead large client-facing service delivery teams
Deep knowledge of marsh us canada business
Fluency in english and spanish required
This pivotal role partners closely with US/CAN-based leadership to drive operational excellence and elevate client service standards

Job Summary

  • This pivotal role partners closely with US/CAN-based leadership to drive operational excellence and elevate client service standards.
  • The successful candidate will manage a diverse team while ensuring adherence to financial guardrails and regulatory requirements.
  • Marsh offers professional development opportunities and a vibrant inclusive culture where colleagues can create new solutions.

Matching Summary

This pivotal role partners closely with US/CAN-based leadership to drive operational excellence and elevate client service standards.

Salary

Not specified; Not specified; Benefits and rewards mentioned but not detailed

Skills & Requirements

Must-have

  • Lead large client-facing service delivery teams
  • Deep knowledge of Marsh US Canada business
  • Fluency in English and Spanish required
  • Develop operational strategy aligned with goals
  • Monitor service level agreements and KPIs

Nice-to-have

  • Experience driving change management initiatives
  • Track record in matrixed organization navigation
  • Passion for fostering inclusive culture
  • Expertise in data-driven decision making
  • Ability to influence cross-functional teams

Key Requirements

  • Bachelor's degree in Finance or Business Administration
  • Proven senior leadership experience in insurance or professional services
  • Strong communication and negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter