Application Support Associate

JLL

Makati, Philippines
Fully remote
Yardi software end user support
User administration and audit
End user and system support
Responsible for user administration, including configuration, updates, terminations, and semiannual audits

Job Summary

  • Responsible for user administration, including configuration, updates, terminations, and semiannual audits.
  • Provide end-user and system support for software applications, escalating issues when applicable and collaborating with global clients.
  • Configure data within the Yardi system, support business reporting requirements, and troubleshoot end-user report issues.

Matching Summary

Responsible for user administration, including configuration, updates, terminations, and semiannual audits.

Skills & Requirements

Must-have

  • Yardi software end user support
  • User administration and audit
  • End user and system support
  • Software implementation and upgrades
  • Customer service and satisfaction
  • Data configuration in Yardi
  • Support Yardi Voyager 7s

Nice-to-have

  • Self-starter and organized
  • Work with minimal supervision
  • Team-oriented environment
  • Fluency in French speaking writing

Key Requirements

  • 5+ years relevant professional experience
  • Bachelor's degree from accredited institution
  • Proficient in Yardi Voyager
  • Experience in financial software platforms
  • Fluency in English speaking writing

Work Rights

Not specified

Tailored Resume

Cover Letter