Not specified (assumed hybrid based on industry norms).
Print vendor oversight
Correspondence program management
Quality control operations
ServiceMac, a new sub-servicing entity under First American Financial, seeks a Print Correspondence Leader to oversee print vendor operations and correspondence management. The ideal candidate will have extensive experience in vendor management and operational leadership, and will thrive in a diverse, inclusive, and people-first culture
Job Summary
Responsible for the strategic oversight, governance, and performance management of all print vendors, correspondence programs, quality control operations, and client-related communications.
Leads a cross-functional team (onshore and offshore), ensures regulatory and SLA compliance, drives operational excellence, and serves as the primary escalation point for all print correspondence matters.
First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Matching Summary
Match Score: 85
ServiceMac, a new sub-servicing entity under First American Financial, seeks a Print Correspondence Leader to oversee print vendor operations and correspondence management. The ideal candidate will have extensive experience in vendor management and operational leadership, and will thrive in a diverse, inclusive, and people-first culture.