Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
Base: $60,000–$80,000; bonus/equity: not specified...
On-site
Subject matter expert on subaru features
Extraordinary customer experience
Improve customer retention
Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners, ensuring they understand their vehicle's features and fostering long-term relationships. The role involves follow-up communications, product education, and administrative duties aimed at improving customer satisfaction and retention. The position offers competitive pay and comprehensive benefits

Job Summary

  • The Subaru Star Delivery Specialist ensures new Subaru owners gain a thorough understanding and deep appreciation of all Subaru features and technologies.
  • This role offers a projected annual pay range of $60,000–$80,000, based on experience, while making a meaningful impact on every new owner’s journey.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners, ensuring they understand their vehicle's features and fostering long-term relationships. The role involves follow-up communications, product education, and administrative duties aimed at improving customer satisfaction and retention. The position offers competitive pay and comprehensive benefits.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Subject matter expert on Subaru features
  • Extraordinary customer experience
  • Improve customer retention
  • Product training for colleagues
  • Manage program incentives

Nice-to-have

  • Lead with HEART
  • Scenic route careers
  • After-sale asset to owners

Key Requirements

  • Subaru Foundations Certification
  • Continuing product education
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter