Bilingual Service Coordinator

ZEISS

Toronto, ON, Canada
Base: $54,000 – $67,000; bonus/equity: performance...
Hybrid
Proficiency in english and french
Previous customer service experience
Excellent verbal and written communication skills
This role serves as a key contact for customer service requests within the fast-paced Medical Technology Service team

Job Summary

  • This role serves as a key contact for customer service requests within the fast-paced Medical Technology Service team.
  • The position requires processing service orders, managing parts inventory, and coordinating with field service specialists.
  • Employees are eligible for a performance bonus or sales commissions along with comprehensive benefits including medical, vision, dental, and RRSP.

Matching Summary

This role serves as a key contact for customer service requests within the fast-paced Medical Technology Service team.

Salary

Base: $54,000 – $67,000; Bonus/Equity: Performance bonus or sales commissions eligible; Benefits: Medical, Vision, Dental, RRSP, EAP, Paid time off

Skills & Requirements

Must-have

  • Proficiency in English and French
  • Previous customer service experience
  • Excellent verbal and written communication skills
  • Highly organized with time management abilities
  • Working knowledge of MS Office applications

Nice-to-have

  • Experience in technical environment
  • Knowledge of SAP systems
  • Familiarity with CRM systems
  • Power BI experience
  • Process improvement initiative participation

Key Requirements

  • Post-secondary diploma or degree required
  • Bilingualism (English/French) is a significant asset
  • Ability to work shifts between 8am – 7pm EST

Work Rights

Not specified

Tailored Resume

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