Single Family Market Engagement & Selling Guide Support Senior Associate

FANNIE MAE

Multiple Locations, US
Base: 96,000 to 124,000; bonus/equity: eligible fo...
Hybrid
Selling guide inquiries
Risk mitigation assistance
Selling policy
Fannie Mae is seeking a Single Family Market Engagement & Selling Guide Support Senior Associate to provide expert guidance on selling policy inquiries in a contact center environment. The role involves risk mitigation, policy analysis, and collaboration with various teams to enhance customer understanding of mortgage origination guidelines

Job Summary

  • Fannie Mae is foundational to housing finance, playing an essential role in the U.S. economy and expanding access to homeownership.
  • As a Selling Guide Support Senior Associate, you will serve as a subject matter expert in a contact center, responding to customer inquiries and mitigating risks.
  • The role offers flexibility and the opportunity to grow your career while helping people find a place to call home.

Matching Summary

Match Score: 85

Fannie Mae is seeking a Single Family Market Engagement & Selling Guide Support Senior Associate to provide expert guidance on selling policy inquiries in a contact center environment. The role involves risk mitigation, policy analysis, and collaboration with various teams to enhance customer understanding of mortgage origination guidelines.

Salary

Base: 96000 to 124000; Bonus/Equity: Eligible for incentive program; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Selling Guide inquiries
  • risk mitigation assistance
  • selling policy
  • organizational risk monitoring
  • risk mitigation activities coordination

Nice-to-have

  • purpose-driven innovation
  • collaboration with business groups
  • impact and risk assessment
  • problem solving skills

Key Requirements

  • 2 years underwriting/underwriting QC experience
  • Bachelor’s degree or equivalent
  • 6-10 years experience
  • Data analysis skills
  • Gap analysis skills
  • Governance and compliance skills
  • Policy creation experience
  • Risk assessment and management skills
  • Risk mitigation experience
  • Policy analysis experience
  • Desktop Underwriter experience
  • Excel proficiency
  • Salesforce CRM experience

Work Rights

Not specified

Tailored Resume

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