Base: not specified; bonus/equity: not specified; ...
Exceptional guest service delivery
Strong local knowledge of hampshire and london
Manage reservations and bespoke itineraries
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The Concierge role involves delivering personalised recommendations, managing guest requests with warmth and precision, and collaborating closely with multiple hotel departments.
Employees benefit from excellent training, career development opportunities, complimentary nights at Four Seasons hotels, free meals while on duty, and various employee recognition programs.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Complimentary nights at Four Seasons hotels, free meals on duty, holiday entitlement up to 33 days, Bupa dental plan after 6 months, shuttle bus service, free uniform dry cleaning
Skills & Requirements
Must-have
Exceptional guest service delivery
Strong local knowledge of Hampshire and London
Manage reservations and bespoke itineraries
Collaborate with operational teams
Excellent organisational and multitasking skills
Nice-to-have
Additional language skills
Passion for creating personalised experiences
Ability to build strong relationships
Polished and confident communication style
Flexibility to work varied schedules
Key Requirements
Previous concierge or front-of-house experience in luxury hotel