Base: 18.00 usd hourly; bonus/equity: not specifie...
On-site
Exceptional guest service
Handle guest requests
Problem-solving abilities
The Concierge position at Guest Services in Stehekin, WA, involves providing exceptional customer service to guests, including handling reservations and special requests. The role requires strong interpersonal skills and a commitment to guest satisfaction, with a focus on creating loyalty through quality service
Job Summary
The Concierge is responsible for creating guest loyalty by providing exceptional service when assisting guests, including arranging dining/show reservations, spa/salon appointments, floral orders, directions, special requests, and providing general information.
Promote the property’s amenities by informing guests on the unit’s restaurants, spa/salon services, gift shop, pool, etc.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
Matching Summary
Match Score: 85
The Concierge position at Guest Services in Stehekin, WA, involves providing exceptional customer service to guests, including handling reservations and special requests. The role requires strong interpersonal skills and a commitment to guest satisfaction, with a focus on creating loyalty through quality service.
Salary
Base: 18.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Exceptional guest service
Handle guest requests
Problem-solving abilities
Maintain facility environment
Awareness of safety issues
Nice-to-have
Friendly and approachable demeanor
Second language preferred
Key Requirements
High School Diploma or GED preferred
Previous customer service experience
Ability to organize and coordinate multiple priorities