Base salary not specified; + compensation may incl...
Hybrid
Strong written and verbal communication skills
Familiarity with basic accounting principles
Experience in customer service or financial services
This role serves as the first line of support for branch teams, resolving account inquiries and disbursement errors while ensuring compliance
Job Summary
This role serves as the first line of support for branch teams, resolving account inquiries and disbursement errors while ensuring compliance.
The position requires participation in a mandatory three-month training program followed by a hybrid work schedule of three days in the Memphis office.
Candidates will contribute to a collaborative team culture focused on continuous improvement and delivering exceptional client experiences.
Matching Summary
This role serves as the first line of support for branch teams, resolving account inquiries and disbursement errors while ensuring compliance.
Salary
Base salary not specified; Additional compensation may include cash or equity; Benefits package includes medical, dental, vision, life insurance, retirement savings, and paid time off.
Skills & Requirements
Must-have
Strong written and verbal communication skills
Familiarity with basic accounting principles
Experience in customer service or financial services
Proficiency with Excel and Outlook software
Nice-to-have
Customer-first mindset with passion for helping others
Ability to solve problems in fast-moving environments
Willingness to learn new systems and train others
Key Requirements
High School Diploma or equivalent required
2+ years of experience in customer service or financial services preferred