The Client Manager is responsible for maintaining and nurturing client relationships to maximize ticket sales and ensure exceptional ticketing service
Job Summary
The Client Manager is responsible for maintaining and nurturing client relationships to maximize ticket sales and ensure exceptional ticketing service.
This role requires close collaboration with internal teams and clients to plan ticketing strategies, manage event operations, and deliver excellent customer experiences.
Ticketmaster offers an inclusive culture driven by passion for live entertainment, with a commitment to diversity, integrity, and teamwork.
Matching Summary
The Client Manager is responsible for maintaining and nurturing client relationships to maximize ticket sales and ensure exceptional ticketing service.
Skills & Requirements
Must-have
client relationship management
ticketing system expertise
event ticketing strategy planning
cross-department collaboration
customer service excellence
flexible working hours including weekends
onsite event presence
Nice-to-have
strong verbal and written communication
conflict resolution skills
proactive problem solving
team leadership and motivation
marketing initiative collaboration
adaptability in pressured environments
commitment to company values
Key Requirements
12-month fixed term contract
ability to work flexible hours including weekends
minimum 3 days per week office attendance
experience with ticketing systems and event operations
strong communication and conflict resolution skills