Guest Service Team Leader (Front Office)

PAN PACIFIC SERVICED SUITES BEACH ROAD

D07 Golden Mile, Middle Road, 7500B BEACH ROAD 199592
Sgd 2,800 - 3,400 / monthly pm
On-site
Coaching
Front office
Mentoring
Pan Pacific Serviced Suites Beach Road is seeking a Guest Service Team Leader to assist in leading the front office and service functions to enhance guest experiences. The ideal candidate should possess excellent communication and problem-solving skills, along with competence in property management systems

Job Summary

  • GSTL must be a friendly, approachable individual and possess excellent communication and problem-solving skills
  • He/she is responsible for increasing overall guests stay experience
  • He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values

Matching Summary

Match Score: 85

Pan Pacific Serviced Suites Beach Road is seeking a Guest Service Team Leader to assist in leading the front office and service functions to enhance guest experiences. The ideal candidate should possess excellent communication and problem-solving skills, along with competence in property management systems.

Salary

SGD 2,800 - 3,400 / Monthly

Skills & Requirements

Must-have

  • Coaching
  • Front Office
  • Mentoring
  • Property Management Systems
  • Quality Assurance

Nice-to-have

  • Housekeeping
  • Inventory
  • Property
  • Service Recovery
  • Guest Relations
  • Cashiering
  • Team Leader
  • Customer Service
  • Back Office
  • Hospitality

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter