Manufacturing, Customer Operations Manager

Integer Holdings Corporation

Customer advocacy within facility
Voice of customer during meetings
Represent integer to customer
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility

Job Summary

  • Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
  • Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
  • Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities.

Matching Summary

Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.

Skills & Requirements

Must-have

  • Customer advocacy within facility
  • Voice of customer during meetings
  • Represent Integer to customer
  • Meet customer requirements and grow sales
  • Customer relationship development
  • Annual and monthly forecasting
  • Customer Operations Processes execution

Nice-to-have

  • Champion the voice of the customer
  • Foster customer relationships
  • Demonstrate responsiveness and leadership
  • Identify process improvement opportunities
  • Drive team performance to targets

Key Requirements

  • Adheres to Integer’s Values and all safety, environmental, security and quality requirements
  • Experience with Quality Management Systems (QMS)
  • Experience with U.S. Food and Drug Administration (FDA) regulations
  • Experience with ISO Certification requirements

Work Rights

Not specified

Tailored Resume

Cover Letter