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Kyndryl is seeking an Engineering Automation Lead to oversee automation initiatives across ServiceNow and Systrack platforms. The ideal candidate should have over seven years of experience in automation, leadership skills, and a focus on customer success, while benefiting from a supportive and growth-oriented work environment.
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Job Summary
This role serves as the key technical link between Kyndryl and clients, guiding stakeholders from project initiation to final delivery.
The successful candidate will define and lead the automation roadmap across Systrack and ServiceNow platforms while optimizing ITSM, ITOM, and ITAM modules.
Kyndryl offers a flexible, supportive environment with opportunities for career growth into enterprise architecture or distinguished engineering roles.
Matching Summary
Match Score: 75
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Kyndryl is seeking an Engineering Automation Lead to oversee automation initiatives across ServiceNow and Systrack platforms. The ideal candidate should have over seven years of experience in automation, leadership skills, and a focus on customer success, while benefiting from a supportive and growth-oriented work environment.
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Skills & Requirements
Must-have
7+ years Automation Lead experience
Systrack platform configuration
ServiceNow ITSM ITOM ITAM modules
Automation roadmap definition
Workflow and bot development
Nice-to-have
Zero Operations initiative drive
GenAI adoption in automation design
Predictive Intelligence implementation
Growth mindset and inclusivity
Customer-focused service delivery
Key Requirements
7+ years of Automation Lead experience
Expertise in Systrack and ServiceNow platforms
Proven track record in infrastructure architecture