Customer Banking Specialist - Burwood

CBA (Commonwealth Bank)

Burwood, Australia
Not specified; not specified; not specified
Part time (22 hours per week, predetermined roster)
Proven experience delivering exceptional customer service
Excellent communication skills in financial services
Ability to articulate financial terms clearly
The Commonwealth Bank (CBA) is seeking a part-time Customer Banking Specialist for its Burwood branch, focusing on delivering exceptional customer service and financial solutions. The ideal candidate should possess a strong background in customer service, excellent communication skills, and a genuine interest in supporting customers' financial well-being

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with every customer about their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • The role requires completing Financial Health Checks to assess customers' financial needs and identify any changes while championing a risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank (CBA) is seeking a part-time Customer Banking Specialist for its Burwood branch, focusing on delivering exceptional customer service and financial solutions. The ideal candidate should possess a strong background in customer service, excellent communication skills, and a genuine interest in supporting customers' financial well-being.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills in Financial Services
  • Ability to articulate financial terms clearly

Nice-to-have

  • Chinese language skills highly desirable
  • Genuine interest in building a career with CommBank
  • Ability to work in a busy commercial retail environment

Key Requirements

  • Part Time Roster availability (22 hours per week)
  • Experience in Financial Services, Retail or Hospitality
  • Integrity and ability to place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter