Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

leHACK

Niedersachsen, Germany
Base: not specified; bonus/equity: 13 monatsgehält...
Fully remote
Customer onboarding and training
Analysis and consulting
Customer retention and advocacy
leHACK is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions, focusing on ensuring customer satisfaction and successful product adoption in the dairy farming technology sector. The ideal candidate will have a strong background in customer success, agriculture technology, and excellent communication skills, with responsibilities including onboarding, training, and ongoing support for clients

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure customer satisfaction and success by supporting them from prospect to active user and beyond.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing ongoing product support.
  • The company offers an attractive compensation package, flexible working hours, and benefits such as company car and health and wellness programs.

Matching Summary

Match Score: 85

leHACK is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions, focusing on ensuring customer satisfaction and successful product adoption in the dairy farming technology sector. The ideal candidate will have a strong background in customer success, agriculture technology, and excellent communication skills, with responsibilities including onboarding, training, and ongoing support for clients.

Salary

Base: Not specified; Bonus/Equity: 13 Monatsgehälter plus Zielbonus; Benefits: Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Firmenfahrrad / Fahrradleasing, Health und Wellness Benefits

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Analysis and consulting
  • Customer retention and advocacy
  • Product knowledge and support
  • Field sales and customer visits

Nice-to-have

  • Promote commercial activities
  • Cross-functional collaboration
  • Participate in industry events
  • Integrate online self-service

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Knowledge of dairy farming
  • Fluent in German and good English
  • Valid driving license

Work Rights

Not specified

Tailored Resume

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