Customer Service and Operation Officer

SUCCESS PORT SERVICES PTE. LTD.

Singapore, Singapore
In-person
Manage feedback via multiple channels
Coordinate with contractors and agents
Conduct onsite inspections and surveillance
SUCCESS PORT SERVICES PTE. LTD. is seeking a Customer Service and Operation Officer in Singapore to support daily operations, coordinate with stakeholders, and ensure timely completion of assigned tasks. The ideal candidate should possess strong communication skills, a degree or diploma, and a willingness to work outdoors. ###

Job Summary

  • The role involves managing and responding to customer feedback through various channels including calls, emails, and digital platforms.
  • Candidates will coordinate with stakeholders such as contractors and managing agents to ensure tasks are completed on time and according to requirements.
  • The position requires conducting onsite inspections, surveillance, and surveys to verify feedback and enforce standards while providing administrative support.

Matching Summary

Match Score: 75

SUCCESS PORT SERVICES PTE. LTD. is seeking a Customer Service and Operation Officer in Singapore to support daily operations, coordinate with stakeholders, and ensure timely completion of assigned tasks. The ideal candidate should possess strong communication skills, a degree or diploma, and a willingness to work outdoors. ###

Skills & Requirements

Must-have

  • Manage feedback via multiple channels
  • Coordinate with contractors and agents
  • Conduct onsite inspections and surveillance
  • Review CCTV footage for enforcement
  • Perform statistical analysis and reporting

Nice-to-have

  • Patient and approachable demeanor
  • Willing to work outdoor environment
  • Strong interpersonal communication skills
  • Ability to work independently in team
  • Face-to-face engagement capabilities

Key Requirements

  • Degree or Diploma in any field
  • 1-2 years of related experience
  • Proficient in written and spoken English

Work Rights

Not specified

Tailored Resume

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