Live Nation Albuquerque - Guest Services

Live Nation Entertainment

Albuquerque, NM, United States
Customer service
Resolve customer concerns
Handle and resolve complaints
Deliver exemplary customer service to maintain customer loyalty

Job Summary

  • Deliver exemplary customer service to maintain customer loyalty.
  • Answer inbound calls or in person inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
  • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

Matching Summary

Deliver exemplary customer service to maintain customer loyalty.

Skills & Requirements

Must-have

  • customer service
  • resolve customer concerns
  • handle and resolve complaints
  • collecting recyclables
  • properly storing event equipment

Nice-to-have

  • entrepreneurial spirit
  • resourceful, innovative, forward thinking
  • teamwork and ability to execute programs
  • participating in sustainability program

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • Excellent verbal, written and interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter