Service Delivery Senior Manager

Astreya GmbH

Fremont, CA, United States
Base: $108,000.00 - $180,000.00 usd; bonus/equity:...
Client facing role
Manage client expectations
Direct diverse teams
The Service Delivery Senior Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams

Job Summary

  • The Service Delivery Senior Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams.
  • Responsibilities include managing personnel, ensuring work is performed as expected, and regular client communication on progress, while also managing and evolving existing services and assisting sales teams with growth strategy.
  • Astreya offers comprehensive benefits including medical, dental, vision, FSA, commuter benefits, continuing education, wellness programs, and a 401k plan.

Matching Summary

The Service Delivery Senior Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams.

Salary

Base: $108,000.00 - $180,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • client facing role
  • manage client expectations
  • direct diverse teams
  • implement service delivery metrics
  • drive client meetings
  • manage IT infrastructure and application change

Nice-to-have

  • passionate about IT industry
  • improve business outcomes
  • highly adaptable
  • strong business acumen

Key Requirements

  • 8+ years related experience
  • Bachelor’s degree (B.S/B.A)
  • Successfully delivering complex IT projects
  • Implementing improvements in project lifecycle
  • Identifying and recovering at-risk projects
  • Strong technical knowledge of enterprise IT

Work Rights

Not specified

Tailored Resume

Cover Letter