Hvac Customer Service Representive

JOHNSON CONTROLS

New Cumberland, United States
Base: $40.00-$45.00hr; bonus/equity: not specified...
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Customer service request scheduling
Track truck inventory counts
Generate on-call schedules
** Johnson Controls is seeking an HVAC Customer Service Representative to support their mission of creating smart, sustainable buildings. The role involves coordinating customer service requests, inventory management, and ensuring customer satisfaction while working in a collaborative environment. **

Job Summary

  • Our mission is to reimagine the performance of buildings to serve people, places and the planet.
  • You will coordinate employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, and assist with customer surveys.
  • We offer competitive pay, paid vacation, holidays, and sick time, and a comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one.

Matching Summary

Match Score: 75

** Johnson Controls is seeking an HVAC Customer Service Representative to support their mission of creating smart, sustainable buildings. The role involves coordinating customer service requests, inventory management, and ensuring customer satisfaction while working in a collaborative environment. **

Salary

Base: $40.00-$45.00hr; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service request scheduling
  • Track truck inventory counts
  • Generate on-call schedules
  • Process customer shipments
  • Manage customer accounts
  • Advanced Microsoft Word, Excel, PowerPoint

Nice-to-have

  • Collaborative team environment
  • Desire to learn independently
  • Patient and friendly communication
  • Influence diverse teams

Key Requirements

  • High school diploma or equivalent
  • 5 years administrative experience
  • CRM Tool knowledge (Siebel or SalesForce.com)
  • Call center environment experience preferred
  • Ability to analyze and solve problems
  • Proficient computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter