Communication Center Agent (m/w/d) Bilingual Französisch-deutsch

lowellgroup.at

Essen, Germany
Attractive compensation pyckage; not specified; be...
Bilingual french and german c1 level
Strong communication skills
Empathy and diplomatic approach
The role involves helping consumers eliminate debt through telephone contact rather than a classic call center environment

Job Summary

  • The role involves helping consumers eliminate debt through telephone contact rather than a classic call center environment.
  • Employees are responsible for negotiating payment plans, resolving causes of arrears with various stakeholders, and finding fair solutions.
  • The company offers extensive benefits including flexible working, fitness subsidies, and a supportive team culture.

Matching Summary

The role involves helping consumers eliminate debt through telephone contact rather than a classic call center environment.

Salary

Attractive compensation package; Not specified; Benefits: Flexible working, fitness studio access, subsidized lunch, EAP

Skills & Requirements

Must-have

  • Bilingual French and German C1 level
  • Strong communication skills
  • Empathy and diplomatic approach

Nice-to-have

  • Experience in customer advisory
  • Commercial training background
  • Interest in career change

Key Requirements

  • French and German language proficiency at C1 level
  • Willingness to work in challenging conversations
  • No prior experience required for career changers

Work Rights

Not specified

Tailored Resume

Cover Letter