Overnight Customer Service Representative

PLS

Dorchester, MA, United States
$15—$17 usd ph
**
Providing outstanding customer service
Educating customers on products
Maintaining a balanced cash drawer
** PLS is seeking an Overnight Customer Service Representative in Dorchester, MA, to provide exceptional service and educate customers about financial products. The ideal candidate should have previous customer service experience and be able to work flexible hours, including nights and weekends. **

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with regulations, following company policies, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 75

** PLS is seeking an Overnight Customer Service Representative in Dorchester, MA, to provide exceptional service and educate customers about financial products. The ideal candidate should have previous customer service experience and be able to work flexible hours, including nights and weekends. **

Salary

$15—$17 USD

Skills & Requirements

Must-have

  • Providing outstanding customer service
  • Educating customers on products
  • Maintaining a balanced cash drawer
  • Completing transactions accurately
  • Using point-of-sale system

Nice-to-have

  • English/Spanish bilingual is a plus
  • Professional appearance and demeanor
  • Honest and have integrity

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services
  • Exceptional attention to detail
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter