Temporary Customer Service Representative Level 7-1
Salt River Project Agricultural Improvement & Power District
Phoenix, AZ, US
On-site
Customer contact (written, phone, electronic)
Research and resolve customer inquiries
Analyze customer account information
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers
Job Summary
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers.
This role involves receiving, researching, and resolving customer inquiries, complaints, and requests involving rates, policies, practices, procedures, and products and services.
Benefits for temporary full-time employees include choice of medical plans, paid sick time, 401K with match, and SRP Pension Plan.
Matching Summary
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers.
Skills & Requirements
Must-have
Customer contact (written, phone, electronic)
Research and resolve customer inquiries
Analyze customer account information
Process payments and cash drawer balancing
Work safely and efficiently
Nice-to-have
Foster an inclusive work environment
Adapt to changing business environment
Diverse perspectives and experiences
Key Requirements
High school diploma, GED, or equivalent
Experience as a Customer Services Rep. or equivalent
English speaking required
Must reside in the Phoenix metro area
Reliable internet connection (50 Mbps recommended)