Supervisor Customer Service - Sea

Southwest Airlines

Seattle, WA, USA
Base: $28.27 to $42.40 ph; bonus/equity: + bonus o...
Customer service principles
Airport operations oversight
Team leadership and coaching
Southwest Airlines is committed to providing employees with a stable work environment, equal opportunity for learning and personal growth, and encouraging creativity and innovation

Job Summary

  • Southwest Airlines is committed to providing employees with a stable work environment, equal opportunity for learning and personal growth, and encouraging creativity and innovation.
  • Supervisors manage and support Customer Service Agents, Operations Agents, and Skycaps, ensuring work is done safely and on time, solving problems, and responding to customer questions.
  • Benefits include free flights, a 401(k) Company match up to 9.3%, potential annual profit-sharing, and competitive health insurance starting from the first day of employment.

Matching Summary

Southwest Airlines is committed to providing employees with a stable work environment, equal opportunity for learning and personal growth, and encouraging creativity and innovation.

Salary

Base: $28.27 to $42.40 per hour; Bonus/Equity: Additional bonus opportunities available; Benefits: Fly for free, 401(k) match up to 9.3%, profit-sharing, health insurance

Skills & Requirements

Must-have

  • Customer service principles
  • Airport operations oversight
  • Team leadership and coaching
  • Performance monitoring and accountability
  • Safety and compliance adherence

Nice-to-have

  • Continuous learning and development
  • Inclusion and recognition culture
  • Problem-solving and decision-making
  • Adaptability to changing information

Key Requirements

  • U.S. citizenship or work authorization
  • Must be at least 18 years of age
  • Ability to obtain SIDA badge
  • Ability to obtain GSC qualification
  • DOT drug and alcohol testing compliance

Work Rights

Must have US citizenship or work authorization

Tailored Resume

Cover Letter