Soc Operator

NTT DATA

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Entry-level troubleshooting experience
Basic itil process knowledge
Multi-domain technology support skills
** NTT DATA is seeking an entry-level Managed Services Cross Technology Engineer (L1) to provide proactive IT support, ensuring clients' infrastructure remains operational. The role focuses on first-line support across multiple technology domains, emphasizing incident management and service continuity. **

Job Summary

  • The role is an entry-level engineering position focused on providing managed services to ensure client IT infrastructure remains operational.
  • Candidates must be able to identify problems prior to occurrence and resolve first-line incidents across multiple technology domains including Cloud, Security, and Networking.
  • NTT DATA is a $30+ billion trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.

Matching Summary

Match Score: 75

** NTT DATA is seeking an entry-level Managed Services Cross Technology Engineer (L1) to provide proactive IT support, ensuring clients' infrastructure remains operational. The role focuses on first-line support across multiple technology domains, emphasizing incident management and service continuity. **

Skills & Requirements

Must-have

  • Entry-level troubleshooting experience
  • Basic ITIL process knowledge
  • Multi-domain technology support skills

Nice-to-have

  • Ability to work in pressurized environments
  • Strong active listening techniques
  • Positive outlook at work
  • Client-centric interaction approach

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Desirable certifications: CCNA, Microsoft Azure, AWS, Veeam, VMware, GCP, OCI
  • Experience in medium to large ICT organization

Work Rights

Not specified

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