Customer Retention Specialist (brazil)

FxPro

Brazil, Brazil
Remote
Live chat, email and phone support
Account verification and funding
Client relationship management
Be a part of FxPro's expanding international team, a leading fintech company with offices worldwide

Job Summary

  • Be a part of FxPro's expanding international team, a leading fintech company with offices worldwide.
  • You will be responsible for providing comprehensive client support, managing account processes, maintaining high-value client relationships, and gathering client feedback.
  • Enjoy a competitive compensation package with 21 days off and 10 sick leaves annually.

Matching Summary

Be a part of FxPro's expanding international team, a leading fintech company with offices worldwide.

Skills & Requirements

Must-have

  • Live Chat, email and phone support
  • Account verification and funding
  • Client relationship management
  • Client feedback collection
  • Fluent English and Portuguese

Nice-to-have

  • Dynamic workplace
  • Diverse workforce
  • Integral part of success

Key Requirements

  • Proven customer service experience
  • Strong problem-solving skills
  • Ability to manage multiple tasks
  • Experience with CRM systems
  • Experience in financial services

Work Rights

Not specified

Tailored Resume

Cover Letter