End User Support Specialist

Barings

Boston, MA, United States
Base: $85,900.00 - $137,500.00; bonus/equity: not ...
Fully remote
Windows 11 support
Microsoft 365 experience
Active directory administration
The End User Support Specialist will provide first and second line support to end-users, resolving technical issues and maintaining high customer service standards

Job Summary

  • The End User Support Specialist will provide first and second line support to end-users, resolving technical issues and maintaining high customer service standards.
  • Barings is dedicated to meeting the evolving investment and capital needs of clients and customers.
  • The role involves collaborating with IT teams to enhance service quality and user satisfaction.

Matching Summary

The End User Support Specialist will provide first and second line support to end-users, resolving technical issues and maintaining high customer service standards.

Salary

Base: $85,900.00 - $137,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Windows 11 Support
  • Microsoft 365 experience
  • Active Directory administration

Nice-to-have

  • Familiarity with trading systems
  • Excellent communication skills
  • Strong analytical skills

Key Requirements

  • Hands-on experience with Windows 11
  • Experience supporting Microsoft 365 services
  • Basic PowerShell scripting experience

Work Rights

Not specified

Tailored Resume

Cover Letter