Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

Newyorkbioconnect

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
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Customer onboarding and training
Product functionality support
Customer relationship building
** Newyorkbioconnect is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions in Germany. The role focuses on ensuring customer satisfaction and success through onboarding, ongoing support, and relationship building, particularly in the dairy farming technology sector. **

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure the satisfaction and success of our valued customers, supporting them from sales prospects to active users of our products.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing ongoing support to ensure optimal product utilization.
  • We offer an attractive compensation package including 13 monthly salaries plus a target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 75

** Newyorkbioconnect is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions in Germany. The role focuses on ensuring customer satisfaction and success through onboarding, ongoing support, and relationship building, particularly in the dairy farming technology sector. **

Salary

Base: Not specified; Bonus/Equity: Target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health und Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality support
  • Customer relationship building
  • Upselling and cross-selling
  • Dairy farming technology expertise
  • Field sales and support

Nice-to-have

  • Proactive and self-motivated
  • Integrative and diverse workplace
  • Sachlich discussion and problem-solving

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree or equivalent experience
  • Dairy industry knowledge
  • Fluent in German
  • Good English skills
  • Valid driving license

Work Rights

Not specified

Tailored Resume

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