Digital Fraud Inwards Inbound

Cbssyj

Sydney, Australia
Hybrid
High volume call centre experience
Strong problem-solving skills
Ability to handle distressed customers
The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities

Job Summary

  • The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.
  • You will deliver excellent customer service while supporting victims of digital fraud.
  • This role requires managing high volumes of customer interactions and resolving complaints.

Matching Summary

The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.

Skills & Requirements

Must-have

  • High volume call centre experience
  • Strong problem-solving skills
  • Ability to handle distressed customers

Nice-to-have

  • Emotional resilience
  • Excellent communication skills
  • Ability to work in ambiguous environments

Key Requirements

  • Preferred experience in Financial Services
  • Demonstrated excellence in customer service

Work Rights

Not specified

Tailored Resume

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