Technical Support Delivery Analyst- Recruiting

Workday

Pune, India
**
Saas software support
Customer support experience
Human capital management cases
** Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team. The role focuses on providing software support for Human Capital Management cases, requiring strong troubleshooting skills and collaboration across teams. **

Job Summary

  • Our customers rely on our team all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
  • The Workday Application Support Team is passionate about Customer service, innovation and excellence.
  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team. The role focuses on providing software support for Human Capital Management cases, requiring strong troubleshooting skills and collaboration across teams. **

Skills & Requirements

Must-have

  • SaaS software support
  • Customer Support experience
  • Human Capital Management cases
  • log reading and analysis
  • Talent Management solutions
  • 365-day / 24x7 coverage

Nice-to-have

  • curious minds
  • courageous collaborators
  • sun-drenched optimism
  • adaptability
  • passion

Key Requirements

  • 4+ years SaaS software support
  • 4+ years Customer Support experience
  • Basic Qualifications
  • Other Qualifications

Work Rights

Not specified

Tailored Resume

Cover Letter