Storage L2

NTT DATA

Mumbai, India
Managed services experience
Knowledge of ticketing tools
Familiarity with itil processes
As a Cross Technology Managed Services Engineer (L2), you will play an essential role in maintaining our clients' IT infrastructure and systems

Job Summary

  • As a Cross Technology Managed Services Engineer (L2), you will play an essential role in maintaining our clients' IT infrastructure and systems.
  • Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems.
  • You will help drive the optimization of efforts by working with automation teams and supporting L1 Engineers.

Matching Summary

As a Cross Technology Managed Services Engineer (L2), you will play an essential role in maintaining our clients' IT infrastructure and systems.

Skills & Requirements

Must-have

  • managed services experience
  • knowledge of ticketing tools
  • familiarity with ITIL processes

Nice-to-have

  • ability to work under pressure
  • commitment to client satisfaction
  • collaborative team player

Key Requirements

  • Bachelor's degree in IT/Computing
  • moderate-level experience in managed services
  • ability to work longer hours when necessary

Work Rights

Not specified

Tailored Resume

Cover Letter