Senior Soft Service Lead

JLL

Hyderabad, Telangana, India
Oversee non-technical facility services
Ensure operational excellence
Manage housekeeping operations
The Senior Lead – Soft Services at JLL is responsible for overseeing and managing non-technical facility services, ensuring operational excellence, vendor management, and customer satisfaction

Job Summary

  • The Senior Lead – Soft Services at JLL is responsible for overseeing and managing non-technical facility services, ensuring operational excellence, vendor management, and customer satisfaction.
  • Key responsibilities include managing housekeeping, helpdesk, courier, store, plant, dishwashing, scrap, pest control, gamezone operations, and monitoring PPM activities.
  • JLL empowers you to shape a brighter way, committing to hiring the best people and empowering them to thrive and grow meaningful careers.

Matching Summary

The Senior Lead – Soft Services at JLL is responsible for overseeing and managing non-technical facility services, ensuring operational excellence, vendor management, and customer satisfaction.

Skills & Requirements

Must-have

  • Oversee non-technical facility services
  • Ensure operational excellence
  • Manage housekeeping operations
  • Manage helpdesk operations
  • Vendor SLA preparation and approvals
  • Monitor PPM activities
  • Sustainability Initiatives management

Nice-to-have

  • Shape a brighter way forward
  • Empowering people to thrive
  • Commitment to hiring the best
  • Continuous improvement and accountability
  • Teamwork and employee engagement

Key Requirements

  • Years of experience in soft services management
  • Experience with vendor management and SLAs
  • Proficiency in facility operations
  • Experience in team leadership and training

Work Rights

Not specified

Tailored Resume

Cover Letter