Senior Officer, Branch Digital Executive

UNITED OVERSEAS BANK LIMITED

Singapore, Singapore
Strong communication and customer service skills
Ability to provide advisory solutions across banking products
Comfortable with digital tools and promoting digital adoption
The role involves engaging customers through in-branch interactions and outbound calls to identify banking needs and offer tailored solutions

Job Summary

  • The role involves engaging customers through in-branch interactions and outbound calls to identify banking needs and offer tailored solutions.
  • Employees are responsible for driving digital adoption by educating customers on the benefits and usage of UOB's digital channels and services.
  • The position requires maintaining vigilance in operations, promptly escalating risk issues, and ensuring full compliance with bank policies.

Matching Summary

Match Score: 85

The role involves engaging customers through in-branch interactions and outbound calls to identify banking needs and offer tailored solutions.

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Ability to provide advisory solutions across banking products
  • Comfortable with digital tools and promoting digital adoption
  • Detail-oriented with good organizational and compliance awareness

Nice-to-have

  • Customer-focused and adaptable mindset
  • Committed to continuous learning and upskilling
  • Experience with UOB TMRW or BizSmart products

Key Requirements

  • Diploma/Degree in Business, Finance, or related field
  • Periodic rotation across different branches based on business needs

Work Rights

Not specified

Tailored Resume

Cover Letter