Banner Medical Group is seeking a Front Office Representative for their Endocrinology department in Mesa, Arizona. The role involves patient registration, appointment scheduling, insurance verification, and providing financial guidance, all while delivering excellent customer service
Job Summary
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.
The role requires calculating and collecting patient liability while explaining financial policies to maximize medical service reimbursement.
Employees will work independently in a fast-paced environment requiring sound judgment to prioritize high-volume patient needs.
Matching Summary
Match Score: 85
Banner Medical Group is seeking a Front Office Representative for their Endocrinology department in Mesa, Arizona. The role involves patient registration, appointment scheduling, insurance verification, and providing financial guidance, all while delivering excellent customer service.
Skills & Requirements
Must-have
High school diploma or GED
Insurance eligibility verification skills
Patient financial services experience
Cash drawer balancing ability
Multi-tasking in fast-paced environment
Nice-to-have
Previous cash collections experience
Familiarity with company systems
Strong interpersonal communication skills
Experience in endocrinology specialty care
Key Requirements
High school diploma/GED required
One or more years of relevant work experience
Arizona Fingerprint Clearance Card for behavioral health settings if applicable