Engagement Specialist (full-time)

Kindbridgecorporation

Remote
Base: $60,000 - $65,000 usd; bonus/equity: not spe...
Remote
Initial client assessments
Crisis support and resource navigation
Schedule appointments and verify insurance
Kindbridge Behavioral Health is seeking an Engagement Specialist to provide crucial client support in a remote role, focusing on mental health challenges related to gambling and gaming addiction. The ideal candidate should have a background in mental health and be available for a Sunday to Thursday shift

Job Summary

  • The Engagement Specialist is the cornerstone of the client support system, conducting initial assessments, identifying needs, and providing resource-based support to create a safe, stigma-free environment.
  • Key responsibilities include crisis support, facilitating admissions, referrals, resource navigation, scheduling appointments, insurance verification, and maintaining detailed documentation.
  • Kindbridge offers a flexible remote work environment, employer-matched 401(k), unlimited PTO, comprehensive healthcare plans, and ongoing professional development opportunities.

Matching Summary

Match Score: 85

Kindbridge Behavioral Health is seeking an Engagement Specialist to provide crucial client support in a remote role, focusing on mental health challenges related to gambling and gaming addiction. The ideal candidate should have a background in mental health and be available for a Sunday to Thursday shift.

Salary

Base: $60,000 - $65,000 USD; Bonus/Equity: Not specified; Benefits: Employer-matched 401(k), Unlimited PTO, Comprehensive healthcare plans

Skills & Requirements

Must-have

  • Initial client assessments
  • Crisis support and resource navigation
  • Schedule appointments and verify insurance
  • Maintain detailed documentation
  • Collaborate with internal teams
  • On-call rotation support

Nice-to-have

  • Compassionate and professional demeanor
  • Commitment to client success
  • Bilingual English/Spanish skills

Key Requirements

  • Bachelor's degree in counseling, social work, psychology, or related field
  • Counseling intern or related mental health experience
  • 2+ years' experience in client support, crisis response, or healthcare
  • Strong communication, organizational, and digital skills
  • Availability for 40 hours/week including weekends
  • Availability Sunday—Thursday, 11am—7pm CDT

Work Rights

Not specified

Tailored Resume

Cover Letter