Customer Experience Associate- Foresight Sports

Simms Fishing Products

San Diego, CA, United States
Base: starting hourly rate $22.00; bonus/equity: n...
1-2 years customer service experience
Strong verbal communication skills
Proficiency with salesforce tools
The role serves as the first point of contact for incoming calls, routing customers to appropriate sales representatives

Job Summary

  • The role serves as the first point of contact for incoming calls, routing customers to appropriate sales representatives.
  • Candidates will utilize CRM systems to document interactions and assist with general sales support tasks like scheduling follow-ups.
  • The position offers a competitive salary starting at $22.00/hour along with comprehensive benefits including medical, dental, vision, and 401K.

Matching Summary

The role serves as the first point of contact for incoming calls, routing customers to appropriate sales representatives.

Salary

Base: Starting Hourly Rate $22.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Strong verbal communication skills
  • Proficiency with Salesforce tools

Nice-to-have

  • Fast-paced environment adaptability
  • Team-player mentality
  • Detail-oriented organizational skills

Key Requirements

  • 1–2 years of customer service or call-center experience
  • Proficiency with phone systems and Microsoft Office
  • Strong active listening and interpersonal abilities

Work Rights

Not specified

Tailored Resume

Cover Letter