Account & Relationship Management Executive - Academic, Education

Wolters Kluwer N.V

Sydney, Australia
Not specified; not specified; benefits include pyr...
Hybrid
3+ years b2b sales experience
Academic sector knowledge
Crm proficiency (salesforce)
This role focuses on managing a portfolio of academic institutions to ensure high retention and customer satisfaction while driving new business growth

Job Summary

  • This role focuses on managing a portfolio of academic institutions to ensure high retention and customer satisfaction while driving new business growth.
  • The position requires conducting quarterly business reviews, monitoring account health metrics, and negotiating renewal contracts including pricing adjustments.
  • Wolters Kluwer offers a hybrid work arrangement allowing three days from home, along with parental leave benefits exceeding legislative requirements.

Matching Summary

This role focuses on managing a portfolio of academic institutions to ensure high retention and customer satisfaction while driving new business growth.

Salary

Not specified; Not specified; Benefits include parental leave, health insurance, wellness programme, and paid volunteer leave

Skills & Requirements

Must-have

  • 3+ years B2B sales experience
  • Academic sector knowledge
  • CRM proficiency (Salesforce)
  • Renewal strategy execution
  • Contract negotiation skills

Nice-to-have

  • Experience selling to faculty
  • Familiarity with LMS integrations
  • Understanding of digital learning platforms
  • Ability to navigate complex stakeholder sales
  • Strong analytical and organizational skills

Key Requirements

  • Bachelor's degree in Business or Education
  • 3+ years B2B sales experience
  • Proficiency with Salesforce CRM

Work Rights

Not specified

Tailored Resume

Cover Letter