Customer Banking Specialist - Kiama

CommBank

Kiama, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
  • The role involves completing Financial Health Checks to assess customer needs and providing options through education on digital banking technology.

Matching Summary

As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Availability for predetermined roster
  • Integrity and risk-adverse culture

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Holistic solutions for customers
  • Experience in financial services or retail
  • Ability to work in busy commercial environment

Key Requirements

  • Proven customer service experience
  • Financial services background preferred
  • Retail or hospitality experience acceptable

Work Rights

Not specified

Tailored Resume

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