Applications Support Tech Lead Analyst

Citi Handlowy

Dlf Cybercity, India
Hybrid
Production platform management
Corporate banking domain expertise
High-availability financial environments
The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions

Job Summary

  • The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
  • Lead L2 Production Support for mission-critical applications, ensuring stability, resilience, and 24/7 service availability.
  • Drive adoption of AI to reduce manual effort and improve incident predictability.

Matching Summary

The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

Skills & Requirements

Must-have

  • Production platform management
  • Corporate Banking domain expertise
  • High-availability financial environments
  • Incident management and RCA
  • Observability dashboard design
  • Unix/Linux log analysis
  • Python scripting for automation

Nice-to-have

  • Service-oriented culture
  • AI-driven automation
  • Diplomacy and influence skills
  • Coaching lower-level analysts

Key Requirements

  • 10–15 years progressive experience
  • Bachelor’s/University degree, Master’s degree preferred
  • Experience leading highly scalable Production platform
  • Experience in high‑availability, large‑scale financial environments

Work Rights

Not specified

Tailored Resume

Cover Letter