Director, Omni-channel | Full Time | Anz Market

Tiffany 2

Ecommerce and omni-channel management
Performance marketing budget management
Client relationship management and analytics
The Director, Omnichannel must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people and brand desirability

Job Summary

  • The Director, Omnichannel must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people and brand desirability.
  • They will work with both the central team and the local teams in a transparent, united and mutually supportive manner and champion core values such as creativity, excellence, and entrepreneurial spirit.
  • Responsibilities include general management and P&L for ANZ eCommerce, performance marketing, digital merchandising, client care, contact center management, talent management, and ensuring compliance with policies.

Matching Summary

The Director, Omnichannel must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people and brand desirability.

Skills & Requirements

Must-have

  • eCommerce and Omni-channel management
  • Performance marketing budget management
  • Client Relationship Management and Analytics
  • Team leadership and talent management
  • Digital commerce operations and fulfillment
  • Strategic planning and execution

Nice-to-have

  • Collaboration in global matrix organizations
  • Innovative and entrepreneurial mindset
  • Transparent and supportive leadership style
  • Focus on client experience and brand desirability

Key Requirements

  • 10+ years eCommerce/Omni-channel experience
  • Experience in jewelry or luxury retail
  • Budget and sales management experience
  • Bachelor’s degree or MBA
  • Proven experience in global matrix organizations

Work Rights

Not specified

Tailored Resume

Cover Letter